Privacy Policy

1. Web Sites Covered


This Privacy Statement covers the information practices of websites that link to this Privacy Statement:

(collectively referred to as “ AG’s Websites” or “the Company’s Websites”). AG’s Websites may contain links to other Websites. AG is not responsible for the information practices or the content of such other websites. The Company encourages you to review the privacy statements of other websites to understand their information practices.

2. Personal Information Collected AG offers a variety of services that are collectively referred to as the “Service.” AG collects information from individuals who visit the Company’s Websites (“Visitors”) and individuals who register to use the Service (“Customers”).

When expressing an interest in obtaining additional information about the Service or registering to use the Service, AG requires you to provide the Company with contact information, such as name, company name, phone number, and email address (“Required Contact Information”). When purchasing the Service, AG requires you to provide the Company with financial qualification and billing information, such as billing name and address, credit card number, and the number of employees within the organization that will be using the Service (“Billing Information”). AG may also ask you to provide additional information, such as company annual revenues, number of employees, or industry (“Optional Information”). Required Contact Information, Billing Information, and Optional Information are referred to collectively as “Data About AG’s Customers.”

As you navigate the Company’s Websites, AG may also collect information through the use of commonly-used information-gathering tools, such as cookies and Web beacons (“Website Navigational Information”). Website Navigational Information includes standard information from your Web browser (such as browser type and browser language), your Internet Protocol (“IP”) address, and the actions you take on the Company’s Websites (such as the Web pages viewed and the links clicked).

3. Use of Information Collected


The Company uses Data About AG’s Customers to perform the services requested. For example, if you fill out a “Contact Me” Web form, the Company will use the information provided to contact you about your interest in the Service.

The Company may also use Data About AG’s Customers for marketing purposes. For example, the Company may use information you provide to contact you to further discuss your interest in AG, the Service, and to send you information regarding the Company and its partners, such as information about promotions or events. AG uses Website Navigational Information to operate and improve the Company’s Websites. The Company may also use Website Navigational Information in combination with Data About AG Customers, to provide personalized information about the Company.

4. Web Site Navigational Information AG uses commonly-used information-gathering tools, such as cookies and Web beacons, to collect information as you navigate the Company’s Websites (“Website Navigational Information”) . This section describes the types of Website Navigational Information the Company may collect and how the Company may use this information.

Cookies AG uses cookies to make interactions with the Company’s Websites easy and meaningful. When you visit one of the Company’s Websites, AG’s servers sends a cookie to your computer. Standing alone, cookies do not personally identify you. They merely recognize your Web browser. Unless you choose to identify yourself to AG, either by responding to a promotional offer, opening an account, or filling out a Web form (such as a “Contact Me” or a “Free Trial” Web form), you remain anonymous to the Company.

There are two types of cookies: session-based and persistent-based. Session cookies exist only during one session. They disappear from your computer when you close your browser software or turn off your computer. Persistent cookies remain on your computer after you close your browser or turn off your computer.

If you have chosen to identify yourself to AG, the Company uses session cookies containing encrypted information to allow the Company to uniquely identify you. Each time you log into the Service, a session cookie containing an encrypted, unique identifier that is tied to your account is placed on your browser. These session cookies allow the Company to uniquely identify you when you are logged into the Service and to process your online transactions and requests. Session cookies are required to use the Service. AG uses persistent cookies that only the Company can read and use to identify browsers that have previously visited the Company’s Websites. When you purchase the Service or provide the Company with personal information, a unique identifier is assigned you. This unique identifier is associated with a persistent cookie that the Company places on your Web browser. The Company is especially careful about the security and confidentiality of the information stored in persistent cookies. For example, the Company does not store account numbers or passwords in persistent cookies. If you disable your Web browser’s ability to accept cookies, you will be able to navigate the Company’s Websites, but you will not be able to successfully use the Service. AG may use information from the session and persistent cookies in combination with Data About AG Customers, to provide you with information about the Company and the Service.

Web Beacons AG uses Web beacons alone or in conjunction with cookies to compile information about Customers and Visitors’ usage of the Company’s Websites and interaction with emails from the Company. Web beacons are clear electronic images that can recognize certain types of information on your computer, such as cookies, when you viewed a particular Website tied to the Web beacon, and a description of a Website tied to the Web beacon. For example, AG may place Web beacons in marketing emails that notify the Company when you click on a link in the email that directs you to one of the Company’s Websites. AG uses Web beacons to operate and improve the Company’s Websites and email communications. AG may use information from Web beacons in combination with Data About AG Customers to provide you with information about the Company and the Service.

IP Addresses

When you visit AG’s Websites, the Company collects your Internet Protocol (“IP”) addresses to track and aggregate non-personally identifiable information. For example, AG uses IP addresses to monitor the regions from which Customers and Visitors navigate the Company’s Websites. AG could also collect IP addresses from Customers whey they log into the Service as part of the Company’s “Identity Confirmation” and “IP Range Restrictions” security features.

Third Party Cookies

From time-to-time, AG engages third parties to track and analyze non-personally identifiable usage and volume statistical information from individuals who visit the Company’s Websites. AG may also use other third-party cookies to track the performance of Company advertisements. The information provided to third parties does not include personal information, but this information may be associated with personal information after the Company receives it. This Privacy Statement does not cover the use of third party cookies.

5. Public Forums, Refer a Friend, and Customer Testimonials AG may provide bulletin boards, blogs, or chat rooms on the Company’s Websites. Any personally identifiable information you choose to submit in such a forum may be read, collected, or used by others who visit these forums, and may be used to send you unsolicited messages. AG is not responsible for the personally identifiable information you choose to submit in these forums.

Customers and Visitors may elect to use the Company’s referral service to inform friends about the Company’s Websites. When using the referral service, the Company requests the friend’s name and email address. AG will automatically send the friend a one-time email inviting him or her to visit the Company’s Websites. AG does not store this information. AG posts a list of Customers and testimonials on the Company’s Websites that contain information such as Customer names and titles. AG obtains the consent of each Customer, prior to posting any information on such a list or posting testimonials.

6. Sharing of Information Collected AG may share Data About AG Customers with the Company’s agents so that these agents can contact Customers and Visitors who have provided contact information on our behalf. AG may also share Data About AG Customers with the Company’s agents to ensure the quality of information provided. does not share, sell, rent, or trade personally identifiable information with third parties for their promotional purposes. AG reserves the right to disclose personally identifiable information of the Company’s Customers or Visitors if required by law or if the Company reasonably believes that disclosure is necessary to protect the Company’s rights and/or to comply with a judicial proceeding, court order, or legal process.

7. Communications Preferences AG offers Customers and Visitors who provide contact information, a means to choose how the Company uses the information provided. You may manage your receipt of marketing and non-transactional communications by clicking on the “unsubscribe” link located on the bottom of the Company’s marketing emails. Additionally, you may send a request specifying your communications preferences to Customers cannot opt out of receiving transactional emails related to their account with AG or the Service.

8. Correcting and Updating Your Information


Customers may update or change their registration information by editing their user or organization record. To update a user profile, please login to and click “Global System Settings.” To update an organization’s information, or update Billing Information or have your registration information deleted, please email . To discontinue your account and to have information you maintained in the Service returned to you, please email Requests to access, change, or delete your information will be handled within 30 days.

9. Customer Data AG Customers use the Service to host data and information (“Customer Data”). AG will not review, share, distribute, or reference any such Customer Data except as provided in the AG Master Subscription Agreement, or as may be required by law. Individual records of Customer Data may be viewed or accessed only for the purpose of resolving a problem, support issues, or suspected violation of the AG Master Subscription Agreement, or as may be required by law. Customers are responsible for maintaining the security and confidentiality of their AG usernames and passwords.

10. Security AG uses robust security measures to protect Customer Data from unauthorized access, maintain data accuracy, and help ensure the appropriate use of Customer Data. When the Service is accessed using the latest 2 versions of Internet Explorer, Firefox, Chrome, Edge or Safari, Secure Socket Layer (“SSL”) technology protects Customer Data using both server authentication and data encryption. These technologies help ensure that Customer Data is safe, secure, and only available to the Customer to whom the information belongs and those to whom the Customer has granted access. AG also implements an advanced security method based on dynamic data and encoded session identifications, and the Company hosts its Websites in a secure server environment that uses firewalls and other advanced technology to prevent interference or access from outside intruders. AG also offers enhanced security features within the Service that permit Customers to configure security settings to the level they deem necessary.

Because the Company uses the Service to maintain Data About AG Customers, this information is secured in the same manner as described above for Customer Data.

11. Changes to this Privacy Statement AG reserves the right to change this Privacy Statement. AG will provide notification of the material changes to this Privacy Statement through the Company’s Websites at least thirty (30) business days prior to the change taking effect.

12. Contacting AG

Questions regarding this Privacy Statement or the information practices of the Company’s Websites should be directed to AG by mailing AG Privacy, Winkelriedstrasse 36, 6003 Luzern, Switzerland